Be Part of Our Journey

Our Mission

Our mission is to provide better financial outcomes to our customers through flexible payment solutions. We are dedicated to our core values of excellence, collaboration, being customer focused, accountability and continuous improvement and strive to make a positive and meaningful difference to the collections industry.

About our team

Our team at CCS is a dynamic and dedicated group of individuals who share a common passion for our core values of excellence, collaboration, customer focused, accountability and continuous improvement.

We believe that the synergy of diverse talents is the key to solving complex problems and achieving remarkable results for our clients and customers. At CCS, we proudly embrace the strength of diversity in our team. We believe that bringing together individuals from various backgrounds, cultures, and perspectives enriches our work environment and enhances our ability to tackle complex challenges.

Join our team

At CCS, we believe in the power of exceptional talent. We are constantly looking for passionate and motivated individuals to join any of our three offices, who share our commitment to our core values. If you are ready to embark on a rewarding journey and make a meaningful impact, we invite you to explore career opportunities with us.

Induction and on the job training

A day in the life of a Customer Relationship Specialist

The CRS plays a fundamental and crucial role and is the foundation of CCS’s business strategy, where no two days are the same!

The CRS is responsible for:

  • Managing their own portfolio accounts
  • Locating and establishing contact with our customers, building rapport ensuring we are compliant with relevant acts and guidelines
  • Conducting investigative searches, just like a private investigator!
  • Establishing contact with customers, using effective communication strategies
  • Strategizing and negotiating positive outcomes for all parties

The recruitment and interview process

CCS Interview Process 2023

Would you like to speak to someone?