Kyriakoula T

What is your role at CCS?

I am a Senior Customer Relationship Specialist.

What did you do before working for CCS?

I worked in the same industry but different company for 10 years. Prior to that I was a hairdresser.

What does a typical day look like for you?

I am in the zone, very busy on the phone and skip tracing. I also spend a lot of time helping new staff, I take over calls when needed and sit with colleagues to provide training and feedback.

What is your favourite part of your role?

I enjoy teaching new starters what I know and have learned over the years. I like the way we all bounce ideas off each other which makes us such a successful team. I also enjoy the incentives and rewards the company offers.

How do you wind down after work?

I make a delicious homecooked meal, play with my kitten, watch tv or go for a drive to the beach. My favourite thing is spending time with my goddaughter.

Do you have any hobbies?

Yes, I have a passion for photography. I am very creative and often drive to bunnings and get started on new projects.

How would your friends describe you?

They would say I am funny, positive, energetic loyal and kind.